Please complete either of these questionnaires if you have received assistance or services from consulate whilst outside the UK.

What you say is important to deciding where we take action.

If you have more comments or suggestions please e-mail: feedback.consular.services@fco.gov.uk

Customer feedback form - our assistance

Please complete this questionnaire if you received assistance whilst outside the UK. For example, you may have been the victim of crime.

Customer feedback form - our services

Please complete this questionnaire if you used our services whilst outside the UK. For example, you may have lost your passport.